Description based on the Specified Commercial Transactions Act
Seller: World Navigate, Inc. Chris & Rachel Online Sec.
Name of the person in charge of operations: Mami Hasegawa
Postal code: 〒141-0021
Address: 2-304, 4-5-26 Kamiosaki, Shinagawa-ku, Tokyo
Phone number: 03-6873-4266
Email address: chrisandrachel.online@gmail.com contact@worldnavigate.com
Sales price and shipping fee:
The sales price is the amount displayed on the website (display price/consumption tax). Unless otherwise stated, shipping fee is generally included in the price.
Payment method:
Payment can be made by credit card, PayPal, or bank transfer.
Product delivery time:
After confirming your order and payment, we will ship your product within 3 days by EMS, DHL, FEDEX, UPS, Yamato Transport, or postal service. Delivery time is usually within 4 to 14 days from the time of shipment, but it may vary depending on the transportation conditions such as busy seasons.
Return and Refund Policy:
Only unused products can be returned. If you wish to return or receive a refund, you must contact us within 7 days of receiving the product. Shipping costs for returns will be borne by us for defective products and by the customer for other items. Please contact us by phone or email for any requests or inquiries.
Product sales conditions:
If the product you ordered is out of stock, we will notify you immediately. You can choose an alternative product or cancel your order and we will refund your money.
Video product operating environment:
iOS 11 or later, 70MB or more free space, 4G (LTE) or WiFi internet connection
Terms of Use
Online Shop Terms of Use
These terms of use (hereinafter referred to as "these terms") set forth the terms of use of the online shop (hereinafter referred to as "the service") provided on this website by Smash Online (hereinafter referred to as "our company"). Registered users (hereinafter referred to as "users") must use the service in accordance with these terms.
Article 1 (Application)
These terms shall apply to all relationships between users and our company regarding the use of the service.
In addition to these Terms, the Company may make various provisions (hereinafter referred to as "Individual Provisions") regarding the Service, such as rules for use. Regardless of their name, these Individual Provisions shall constitute a part of these Terms.
In the event that the provisions of these Terms conflict with the provisions of the Individual Provisions in the preceding paragraph, the provisions of the Individual Provisions shall take precedence unless otherwise specified in the Individual Provisions.
Article 2 (User Registration)
Registration for this service is completed when the person who wishes to register agrees to these Terms and applies for registration in the manner specified by the Company, and the Company notifies the person who wishes to register of the approval of the application.
If the Company determines that the applicant for user registration has any of the following reasons, the Company may not approve the application for user registration, and shall not be obligated to disclose the reason.
If false information is reported when applying for user registration
If the application is from a person who has violated these Terms
If the Company otherwise determines that user registration is inappropriate
Article 3 (Management of User ID and Password)
Users shall manage their user ID and password for this service at their own risk.
Under no circumstances may a user transfer or lend his/her user ID and password to a third party, or share them with a third party. If a user ID and password combination matches the registered information and is used to log in, the Company will consider that the user who registered the user ID is using the service.
The Company shall not be liable for any damages caused by a third party using the user ID and password, except in cases of willful or gross negligence on the part of the Company.
Article 4 (Sales Contract)
In this service, a sales contract is established when a user makes a purchase application to the Company and the Company notifies the User that the application has been accepted. The ownership of the product is transferred to the User when the Company delivers the product to the delivery company.
The Company may cancel the sales contract under the preceding paragraph without prior notice to the User if the User falls under any of the following reasons:
If the user violates these terms and conditions
If the delivery of the product cannot be completed due to an unknown delivery address or a long absence
If the trust between the company and the user is otherwise deemed to have been damaged
Payment methods, delivery methods, cancellation methods for purchase applications, and return methods for this service will be determined separately by the company.
Article 5 (Intellectual Property Rights)
Copyrights and other intellectual property rights of product photos and other content (hereinafter referred to as "content") provided by this service belong to the legitimate rights holders such as the company and content providers, and users may not reproduce, reprint, modify, or otherwise use these without permission.
Article 6 (Prohibited Acts)
Users shall not engage in the following acts when using this service.
Acts that violate laws, regulations, or public order and morals
Acts related to criminal activities
Acts that infringe on copyrights, trademarks, or other intellectual property rights contained in this service
Acts that destroy or interfere with the functions of our servers or networks
Acts that commercially use information obtained through this service
Acts that may interfere with the operation of our services
Acts of unauthorized access or attempts to unauthorized access
Acts of collecting or storing personal information, etc. about other users
Acts of impersonating other users
Acts that directly or indirectly provide benefits to anti-social forces in relation to our services
Other acts that our company deems inappropriate
Article 7 (Suspension of provision of this service, etc.)
Our company may suspend or interrupt the provision of all or part of this service without prior notice to users if we determine that any of the following reasons exist.
When maintenance, inspection, or updates are performed on the computer system related to this service
When it becomes difficult to provide this service due to force majeure such as earthquakes, lightning strikes, fires, power outages, or natural disasters
When computers or communication lines are stopped due to an accident
When the Company otherwise determines that it is difficult to provide this service
The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to the suspension or interruption of the provision of this service, regardless of the reason.
Article 8 (Restrictions on Use and Cancellation of Registration)
The Company may, without prior notice, restrict the User's use of all or part of this service or cancel the User's registration in any of the following cases.
When any provision of these Terms of Use is violated
When it is discovered that there is a false fact in the registered information
When the credit card registered by the User as a payment method is suspended
When there is a default on payment obligations such as fees
When there is no response to contact from the Company for a certain period of time
When there is no use of this service for a certain period of time since the last use
When the Company otherwise determines that the use of this service is inappropriate
The Company shall not be liable for any damages caused to the User by the actions taken by the Company under this Article.
Article 9 (Withdrawal)
Users may withdraw from the Service by completing the prescribed withdrawal procedure.
Article 10 (Disclaimer of Warranty and Disclaimer)
The Company does not guarantee that the Service is free from actual or legal defects (including defects related to safety, reliability, accuracy, completeness, validity, suitability for a specific purpose, security, etc., errors and bugs, infringement of rights, etc.).
The Company shall not be liable for any damages caused to the User by the Service. However, if the contract between the Company and the User regarding the Service (including these Terms and Conditions) is a consumer contract as defined by the Consumer Contract Act, this disclaimer shall not apply. Even in this case, the Company shall not be liable for any damages caused to the User due to special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damages) caused by default or tort due to the Company's negligence (excluding gross negligence).
The Company shall not be liable for any transactions, communications, disputes, etc. that arise between the User and other Users or third parties regarding the Service.
Article 11 (Changes to the Service Content, etc.)
Our company reserves the right to change the content of this service or to discontinue the provision of this service without notifying the user, and shall not be liable for any damages caused to the user as a result.
Article 12 (Changes to the Terms of Use)
Our company reserves the right to change these terms at any time without notifying the user if it deems necessary. In addition, if the user starts using this service after these terms have been changed, the user will be deemed to have agreed to the changed terms.
Article 13 (Handling of Personal Information)
Our company will handle personal information acquired through the use of this service appropriately in accordance with our "Privacy Policy".
Article 14 (Notification or Contact)
Notification or contact between the user and our company will be made in a manner specified by our company. Unless the user notifies us of a change in accordance with a method separately specified by our company, our company will consider the currently registered contact information to be valid and will notify or contact the contact information, and these will be deemed to have reached the user at the time of sending.
Article 15 (Prohibition of Transfer of Rights and Obligations)
The User may not transfer or pledge to a third party any status under the Service Agreement or any rights or obligations under these Terms and Conditions without the prior written consent of the Company.
Article 16 (Governing Law and Jurisdiction)
These Terms and Conditions shall be governed by Japanese law. The application of the United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Service.
In the event of a dispute regarding this Service, the court with jurisdiction over the location of the Company's head office shall be the court of exclusive jurisdiction.
End